Affiliate marketing expert and logistic coordinator

About Us:

ProAce Ecommerce is a dynamic and rapidly growing company specializing in books, electronics, a smaller version of Amazon.  We are committed to delivering high-quality products/services to our customers through various online channels. We are looking for an experienced E-commerce Manager and Logistics Coordinator to join our team and help drive our online sales and logistics operations to the next level.

Job Summary:

The E-commerce Manager and Logistics Coordinator will oversee all aspects of our e-commerce operations, tiktok marketplace, affiliate programs set up (ClickBank and more) including managing online sales platforms, coordinating logistics, ensuring timely delivery, and enhancing customer satisfaction. The ideal candidate will have a strong background in e-commerce, supply chain management, and logistics with a passion for optimizing processes and driving growth.

Key Responsibilities:

E-commerce Management:

• Manage and optimize online sales platforms (e.g., ClickBank, Shopify, eBay) to increase sales and improve user experience.
• Develop and implement e-commerce strategies to drive online traffic, conversion rates, and revenue growth.
• Monitor website analytics and performance metrics, making data-driven decisions to improve sales and customer experience.
• Oversee product listings, pricing strategies, promotions, and inventory management on all e-commerce platforms(including facebook and tiktok marketplace)
• Collaborate with the marketing team to create and execute online marketing campaigns, including SEO, email marketing, and social media.
• Ensure product descriptions, images, and other content are accurate, compelling, and up to date.
• Set up affiliate program through existing online platforms,

Logistics Coordination:

• Coordinate and manage the entire supply chain process, from order placement to delivery.
• Work closely with suppliers, warehouses, and shipping carriers to ensure timely and cost-effective delivery of products.
• Monitor and manage inventory levels, ensuring adequate stock levels and minimizing overstock or stockouts.
• Implement and optimize logistics processes, including order fulfillment, packaging, shipping, and returns.
• Negotiate contracts with suppliers, carriers, and third-party logistics providers to achieve the best possible rates and service levels.
• Ensure compliance with all relevant regulations, including customs, import/export, and safety standards.

Customer Service and Support:

• Provide excellent customer service by resolving issues related to orders, shipping, and returns in a timely and professional manner.
• Work with the customer service team to address any complaints or concerns and ensure a positive customer experience.
• Develop and maintain relationships with key customers and partners to foster loyalty and repeat business.

Reporting and Analysis:

• Prepare regular reports on e-commerce performance, logistics operations, and customer service metrics.
• Analyze sales data, customer behavior, and market trends to identify opportunities for improvement and growth.
• Provide insights and recommendations to senior management based on data analysis and industry trends.

Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain Management, E-commerce, or a related field.
• 1-3 years of experience in e-commerce management, logistics, or a related role.
• Strong understanding of online sales platforms (e.g., Ebay, Shopify) and e-commerce best practices.
• Experience with supply chain management, inventory control, and logistics coordination.
• Proficiency in using e-commerce software, order management systems, and data analytics tools.
• Excellent organizational, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.

Benefits:

• Competitive compensation structure and performance-based bonuses.
• Time off and holidays.
• Professional development opportunities.
• Employee discounts on products/services.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected]. Please include "E-commerce Manager and Logistics Coordinator" in the subject line.

ProAce International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Deadline: 12/15/2026