Internship
Paid Internship
On-Site
Walk-in Interview
Customer Support Intern
Bhanix Finance and Investment
₹ 15000 — ₹ 18000
per Month
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Internship Details
Stipend
₹ 15000 — ₹ 18000
/ Month
Company Location
Mumbai, Maharashtra, India
Company
Candidate country Preference
India only
Type
Internship
Career Level
Intern/Student
Positions
5
Experience
Less Than 1 Year
Gender
No Preference
Degree
Bachelors
Duration
6 months
Start Date
Immediately
Apply Before
Dec 31, 2026
Compensation
Paid Internship
Work Mode
On-Site
Skills Required
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AI Summary: What This Internship Needs
Must have
Email Communication
Chat Communication
Customer Service
English Proficiency (Written and Verbal)
Social Media Handling
MS Word
MS Excel
Web Navigation
Good to have
Hindi Language Proficiency
Marathi Language Proficiency
Basic Troubleshooting
Experience: Freshers welcome, no experience needed
Education: Bachelor's degree in progress or completed.
Internship Description
The position holder will be responsible for responding to emails and chat to/from customers by ensuring
proper resolution. In this role, one will be responsible to provide concise, quality customer service in a
professional, timely, and courteous manner, and maintain communication for every interaction on
system. The ideal candidate will need to have excellent customer sensitivity and the ability to multi-task
in a dynamic, high volume contact centre environment.
proper resolution. In this role, one will be responsible to provide concise, quality customer service in a
professional, timely, and courteous manner, and maintain communication for every interaction on
system. The ideal candidate will need to have excellent customer sensitivity and the ability to multi-task
in a dynamic, high volume contact centre environment.
Roles & Responsibilities
Key Responsibilities:
- Comprehend and process all email and chat correspondences from customers in a timely
manner. - Provide successful resolution to all customer by replying in a prompt and professional manner
via email and chat. - Handling of Social Media Queries and escalation on all platforms.
- Maintain a positive and professional working relationship with peers, management, and support
resources, with a constant commitment to teamwork and exemplary customer service. - Provide alternatives & Superior customer experience on emails and chat.
- Ability to take quick decisions and respond to customer inquiries in an appropriate manner.
- Be nimble and flexible to serve in multi-channel environment as per business requirement.
Eligibility Criteria:
- Education qualification: Bachelor’s degree.
- Ability to understand, read and speak English proficiently.
- Should understand regional languages Hindi /Marathi.
- Strong written and verbal skills with knowledge of general writing standards pertaining to email and chat communication concepts, practices and procedures.
- You should be confident, have a good understanding and comprehension ability.
- Ability to work in environment as per business requirement.
- Quick navigation ability, Web savy & basic troubleshooting knowledge
- Knowledge of MS word and MS Excel
Benefits
Provide successful resolution to all customer by replying in a prompt and professional manner
Bonus Offerings
Pre-Placement Offer (PPO)
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Frequently asked questions
What is the stipend for the Customer Support Intern internship at Bhanix Finance and Investment?
The stipend for this internship is ₹ 15000 to ₹ 18000 per month.
What is the duration of this internship?
The internship lasts 6 months.
Is this a remote or in office internship?
This is a On-Site internship, listed in Mumbai, Maharashtra, India.
What skills are required for this internship?
The company is looking for Communication Skills, Customer Service, Customer Support, English Communication Skills.
How many openings are there for this internship?
There are 5 openings for this internship.
What is the last date to apply for the Customer Support Intern internship at Bhanix Finance and Investment?
The last date to apply is 31 Dec 2026.
Will I get a certificate for this internship?
Yes. Interns get a chance of a pre-placement offer (PPO).
How do I apply for this internship?
Click Apply Now on this page, sign in to your Apply My Internship account and send your application with your CV. Applying is free.
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Listing Info & Trust
Internship Updated On: 16 Oct 2026, 02:43 PM
This internship was posted by Bhanix Finance and Investment. Apply My Internship does not control the content or hiring process of individual listings. If something here looks incorrect or concerning, let us know.
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